Home Tech ‘It’s a perception fear’: Marketers say AI safety guardrails need more nuance

‘It’s a perception fear’: Marketers say AI safety guardrails need more nuance

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‘It’s a perception fear’: Marketers say AI safety guardrails need more nuance

By Kimeko McCoy  •  August 1, 2024  •

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                    Ivy Liu                    

For the span of the generative AI hype cycle, brands and agencies have been eager to put money into AI tools to accomplish all the pieces from creating workflow efficiencies to drumming up press coverage. A much less arresting part of the AI picture, though, is the chance of AI-generated or altered drawl being labeled as such.

A lot of the trade hype around generative AI is the potential for the technology to make marketers’ jobs easier, faster and more ambiance pleasant. In what feels savor a flash, tools of all kinds, from Google’s search characteristic to Firefly in Adobe, have embedded some variety of AI. However as more images touched by AI, wherein a individual has a suspicious amount of fingers, for example, appear on social media, tech giants are constructing some guardrails before issues gain too out of sustain watch over.

Marketers, on the opposite hand, are more hesitant to explore “Made with AI” labels slapped across their creative campaigns. Largely because that label paints with too broad of a brush, executives say, as it labels drawl generated by AI or wherein AI tools were weak at some level of the creation path of in the same way — despite the fact that those are two diversified issues.

“Because at the halt of the day, with the brand purchasers, what they care about is the perception of the brand and the implications to brand perception,” said Cristina Lawrence, evp of user and drawl expertise at Razorfish. “It’s a perception fear.”

And, perhaps, rightfully so. Generative AI-based images have a reputation of quantity over quality, due to those notable examples of AI-generated images where those that explore human have too many fingers, misplaced ligaments or an indecent amount of teeth. Ultimately, per Lawrence, marketers are apprehensive about AI labels implying that drawl is inauthentic or misleading.

It’s no longer that marketers don’t witness the value in labeling AI as such, but there’s a negative perception around AI-generated images, and brands don’t want to be associated with AI in that way, Lawrence said. AI labels as they currently exist imply that an total image was generated entirely via AI, as opposed to one thing created with human oversight the usage of AI-powered tools.

Notably, the AI hype cycle has hit a tough patch. The latest wave of marketing for AI isn’t landing with folks as some had anticipated it to. The most up-to-date example is the Olympics-themed ad for Google’s Gemini AI chatbot, wherein Google’s Gemini chatbot is tasked with generating a letter from a young athlete to American Olympic track star Sydney McLaughlin-Levrone. The ad didn’t walk over effectively, and sparked criticism about Large Tech replacing a baby’s creativity with AI-generated text.

Across the trade, momentum has been building at the back of larger labeling and identifying AI-generated or altered drawl and placing safeguards in place to mitigate and prevent AI fraud. In an effort to map trade standards, some companies have teamed up via the Coalition for State Provenance and Authenticity (C2PA), which was based in 2021 to certify online media’s provenance (or, to place it in plain terms, how an image came to be and traveled online). Tech giants savor Microsoft, Intel, Sony and Adobe are contemporary individuals of the neighborhood, which also involves camera companies, media companies and preserving companies savor Publicis Groupe.

Last October, Adobe debuted a original “State Credentials” icon in an effort to enhance transparency around videos and images that were both created or edited the usage of AI. In February, Meta made a similar announcement, rolling out “AI Data” drawl labels so users know AI was weak to both generate or alter drawl.

It’s a valiant effort, but it may cause ripple leads to the trade’s approach to labeling AI drawl, said Elav Horwitz, evp and global head of applied innovation at McCann Worldgroup.

“Gmail is changing into larger with predictive generative AI,” she said. “So what? We would need to start saying on our emails ‘Made with AI’ now that it’s embedded in all the pieces we accomplish?”

To Horwitz, the idea of labeling drawl as being made or tweaked the usage of AI is valid in idea. However in practice, it’s a slippery slope. As it stands now, the practice is to label all the pieces as AI, whether or no longer it was no doubt AI-generated or the production path of fervent AI-powered tools. This calls into attach a query to what is AI and what is no longer, she said. Which, perhaps, additional muddies the water in favor of AI companies.

For example, it may make more sense to label a campaign the usage of an AI-generated mannequin as “Made with AI.” Then again, agency pros argue that that same labeling shouldn’t apply to a campaign featuring a human mannequin’s photograph that was frivolously retouched the usage of AI-powered tools.

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